Product Definition

The Grandstream GRP2602P is a Carrier-Grade desktop IP phone designed for mass deployment, featuring PoE support and centralized management via GDMS.

Key Uses

Suitable for light-to-medium call environments such as cubicle workers or small contact centers.
Enterprise environments requiring secure and zero-touch provisioning deployment.
Office settings using headset support via EHS for Plantronics, Jabra, or Sennheiser.

Usage Warnings

The phone does not automatically support access to emergency services—you must configure separately to enable emergency calls.
Avoid rebooting the phone during firmware upgrades to prevent corruption of firmware images.

Technical Specifications

Specification	Details
Lines Supported	2 Lines
SIP Accounts	Up to 4 SIP Accounts
Power	PoE – IEEE 802.3af
Display	Backlit LCD, 132×48 pixels (~2.4″)
Audio Quality	HD voice, noise-cancellation
Conferencing	5-way audio conferencing
Network Ports	Dual 10/100 Ethernet (with PC pass-through)
Headset Support	EHS for Plantronics, Jabra, Sennheiser
Security Features	Secure boot, dual firmware images, encrypted storage
Deployment Management	GDMS for centralized provisioning

Frequently

Asked

Questions

Product Warranty

Our Product Warranty ensures peace of mind with every purchase, offering coverage against manufacturing defects and faulty materials. With our warranty in place, you can shop confidently, knowing that your investment is protected. Whether it's a year or more, our warranty duration varies by product, providing comprehensive support throughout its lifespan. In the rare event of an issue, our dedicated support team is ready to assist you with prompt resolutions and hassle-free replacements. Trust in our commitment to quality and customer satisfaction with our robust Product Warranty.

Product Care Instructions

Our Product Care Instructions provide essential guidance on how to maintain and prolong the lifespan of your purchase. From cleaning techniques to storage recommendations, these instructions offer valuable tips for ensuring optimal performance and appearance. Following these care instructions diligently helps preserve the integrity of your product, ensuring it remains in top condition for years to come. Whether it's delicate fabrics or sensitive electronics, our comprehensive care instructions cater to a wide range of products, empowering you to take the best care of your investment. Trust in our expert advice to keep your items looking and functioning their best.

Product Order Modifications

Need to make changes to your order? Our Product Order Modifications feature allows you to adjust order details such as shipping address, product quantities, or payment methods before processing. Enjoy the flexibility to tailor your order to your exact specifications even after it's been placed. Whether you've had a change of heart or simply need to update information, our intuitive modification process ensures a seamless shopping experience. Simply log into your account, locate your order, and make the necessary adjustments hassle-free. Experience convenience and control over your purchases with our easy-to-use Order Modifications feature.

Product Technical Support

Our Product Technical Support ensures you receive expert assistance with setup, troubleshooting, and any technical queries you may have. Our dedicated team of support professionals is available to provide personalized guidance and solutions tailored to your needs. Whether you're experiencing issues with installation, configuration, or software compatibility, we're here to help you every step of the way. With prompt responses and comprehensive assistance, we strive to resolve your technical issues efficiently, minimizing downtime and maximizing productivity. Trust in our reliable Technical Support to keep your products running smoothly and efficiently.

Product Wholesale & Bulk Orders

Looking to make large quantity purchases? Our Product Wholesale & Bulk Orders service offers competitive pricing and flexible solutions to meet your needs. Whether you're a retailer, business, or organization, we cater to bulk orders with ease and efficiency. Enjoy discounted rates and customized packages tailored to your specific requirements, ensuring maximum value for your investment. Our dedicated sales team is ready to assist you with personalized quotes, product recommendations, and logistical support to streamline the ordering process. Trust in our expertise and reliability to fulfill your wholesale and bulk order needs with precision and professionalism.

Shipping & Delivery

We deliver across Egypt. Orders placed before 6:30 p.m., Sunday to Thursday are eligible for next working day delivery in most areas. Orders placed after this time will be delivered within 1–3 business days, depending on the region.

Shipping is handled by trusted local couriers, and delivery fees are calculated based on your location and order size. You'll receive a tracking link once your order has been dispatched.

Next-day delivery available for orders placed before 6:30 p.m.
Delivery across all governorates in Egypt
Shipping fee shown at checkout
Tracking number sent upon dispatch

Returns & Refunds

We offer a 14-day return policy from the date you receive your order. Items must be unused, in their original condition and packaging, with proof of purchase (order number or confirmation email).

To request a return, please contact our sales support team. Once we receive and inspect the item, we’ll notify you of the approval status. If approved, your refund will be processed via your original payment method.

Please note: return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

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