Introduction

Welcome to Sama Link’s online store. Before using our website or purchasing products from it, please read these terms and conditions carefully. By using our website and making a purchase, you agree to comply with these terms and conditions. If you do not agree to these terms, you should refrain from using the website or making any purchases.

1. Definitions

  • “Website”: Refers to Sama Link’s online store available at (www.sama-link.com).

  • “Products”: Includes all goods and services available for purchase through the website.

  • “User”: Any person who accesses the website or makes a purchase through it.

  • “Sale”: Refers to the process of purchasing products from the website.

  • “Customer”: The individual who creates an account on the website or makes a purchase.

2. Legal Eligibility

By using the website and making a purchase, you confirm that:

  • You are of legal age according to Egyptian law (18 years old or older).

  • You have the legal capacity to enter into contracts and engage in financial transactions.

3. Accounts and Information

  • Some features of the website require creating a personal account. Users must provide accurate and complete information during registration.

  • Customers are responsible for keeping their account information and password confidential.

  • The customer is fully responsible for any activities carried out under their account, whether legal or illegal.

4. Products and Prices

  • All products displayed on the website are subject to availability and stock.

  • Sama Link strives to ensure the accuracy of product information and prices. However, errors may occur unintentionally. In the case of a price or availability mistake, we reserve the right to modify the information or cancel the order.

  • If a price or product availability changes after the customer places an order, we will contact the customer to confirm the change or cancel the order.

5. Shipping and Delivery

  • Products are shipped according to our shipping policy, which will be specified at the time of purchase.

  • You, the customer, are responsible for providing an accurate shipping address. In case of an incorrect address leading to delayed or lost shipments, Sama Link assumes no responsibility.

  • Shipping costs are calculated based on our delivery policy and may vary by region.

6. Payment

  • Payments for products are made through the available payment methods on the website, such as cash on delivery, credit card payments, or bank transfers.

  • You are responsible for any mistakes in the payment process or if the payment method is declined.

  • In the event of a payment error, Sama Link may cancel or suspend the transaction.

7. Intellectual Property Rights

  • All content displayed on the website, including text, images, logos, and graphics, is the property of Sama Link or licensed to it. It is strictly prohibited to copy, distribute, or use any of this content without written permission from Sama Link.

8. Return and Exchange Policy

  • Customers can return or exchange products according to the return policy outlined on the website. The product must be in its original condition and unused.

  • If a product is defective or damaged, the customer can return it according to the warranty provided by the company.

  • Returns must be made within the time frame specified in the return policy.

9. Liability

  • While we are committed to providing high-quality products, we do not accept responsibility for damages or losses resulting from improper use of the products.

  • We are not responsible for any indirect or unforeseen damages arising from the use of the website or products.

10. Modification of Terms and Conditions

  • Sama Link reserves the right to modify these terms and conditions at any time. The modified version will be published on the website and will become effective immediately upon posting. Users are advised to review the terms regularly.

11. Privacy and Data Protection

  • We are committed to protecting your personal data. Your data will be used in accordance with our privacy policy, which outlines how your personal information is collected, used, and protected.

  • By using the website, you agree to the collection and use of your personal data in accordance with the privacy policy.

12. Compliance with Egyptian Laws

  • Sama Link complies with all applicable Egyptian laws and regulations, including those related to consumer protection, data protection, and e-commerce transactions.

  • Any dispute arising from these terms and conditions or the use of the website will be resolved in accordance with Egyptian law, and Egyptian courts will have exclusive jurisdiction.

13. Entire Agreement

  • These terms and conditions constitute the entire agreement between you and Sama Link regarding the use of the website and the purchase of products. If any part of these terms is deemed invalid or unenforceable, the remaining terms will remain in full effect.

14. Contact Us

  • If you have any questions regarding these terms and conditions or any of our policies, you can contact us at: